Frequently Asked Questions

What kind of stories do you write?

Our stories are written in the style of traditional fairy or folk tales. Any modern elements are included in such a way as to feel timeless.  Our stories are imaginative, unusual and richly descriptive. Have a look at some of our examples to get a feel for our writing! 

How long are the stories?

Our stories are approximately 2000 words long.  To give  you an idea of what that means, 2000 words is the typical length of a school reading book for 6-10 year olds.  This makes it the perfect length to read aloud as a bedtime story.

Are the stories illustrated?

Your printed story will include illustrations by The Magic Ink Pot's artists.  Please note that while each story is bespoke and unique, the illustrations are taken from our collections.  However, we do match the illustrations to the theme of the story.  Have a look in our Gallery!

It is possible to commission bespoke artwork to illustrate your story.  Please email for details and prices.

When will I receive the finished story?

 The whole process takes 21-28 days.  We will email you with a questionnaire within 24 hours of receiving your order.  We ask you to complete this within 3 days.  Once we have finished your story, we will email you a copy to approve.  Once we have your approval, we will print, ribbon bind and post your story via Royal Mail's First Class service.   

Help - I need a gift in a hurry!

We will do our absolute best to accommodate shorter timescales, but this is not always possible!  If you need a gift in a hurry, we suggest that you order one of our vouchers.  We can send this out via Royal Mail First Class to arrive in 1 -2 days (free), or via Special Delivery to arrive next day for orders placed before midday (charges apply).

Can I ask for changes?

Yes!  You may ask for small edits at the approval stage.  Changes are rarely requested though, as our questionnaire is designed to give us plenty to work with.

Do you offer refunds?

 As our stories are written to order, we are not able to offer refunds on these once work has started.  We will of course, replace any items that are damaged in the post.  We are able to offer a refund to the original purchaser of a gift voucher within 30 days of purchase.